These terms are intended to set out how you, as a customer, can benefit from our service (“Terms”).

Our conditions are likely to be revised and enriched periodically according to the evolution. We will notify you of any changes by email one month before the update. Accessing and using our service after being notified of this update, or failure to terminate your subscription before the end of the month, means that you adhere to the latest version of these terms.

The current version of our conditions dates from 09/07/2023.

1. registration

1.1 Access to our service requires the opening of an account on our site (“Account”).

1.2 When registering, you will need to provide the following information:

• E-mail address
• Password

As a customer, you guarantee that the information you provide to us is accurate, sincere and reliable, and that you are of legal age and the right to subscribe to our service in your country of residence.

We remind you that we reserve the right to take all appropriate legal measures, including criminal ones, in the event of identity theft.

1.3 Your subscription contract is validly concluded from the moment we have confirmed acceptance of the payment made in accordance with article 2 below (“Contract”). You can download your contract at any time by sending us a request by email.

1.4 Opening the account grants the right to access and use our platform only to the client who opened said account. As a customer, you are therefore required to keep the service access codes confidential (username and password) and to inform us of any abuse. Any transmission of access to third parties without our prior consent is prohibited.

1.5 Access to our service is restricted to individuals who use it for personal purposes. Any use for professional purposes is prohibited and will result in the immediate termination of your subscription, which means that you will no longer be able to access our service. This termination will be done without prior warning and no refund will be possible.

2. PAYMENT

2.1 The price of the Service is as follows:

• €1 to have access to our video subtitling service available on your customer area (1 euro) (“Service”) except under promotional conditions;
• At the end of the first two days, subject to termination within this period, a subscription (“Monitoring”) is automatically taken out on a monthly basis for a monthly amount of € 29.90 (twenty nine euros ninety cents). Subject to termination, this subscription is automatically renewed from month to month and the card used is automatically debited. This subscription gives you monthly access to our online video subtitling space as well as all the features it offers.

2.2 The above prices are inclusive of all taxes.

2.3 Payment is made in euros by credit card (Visa, MasterCard, American Express) via our site. Our site is equipped with an online payment security system that allows the customer to encrypt the transmission of his bank details. We use an external provider, Stripe, for our payment process and we do not store any information regarding your contact details and credit cards. For more information on this subject, we invite you to consult our privacy policy.

3. RIGHT OF WITHDRAWAL

3.1 You have the right to withdraw from the contract within 14 (fourteen) days of sending the Confirmation.

3.2 You can exercise this right by sending us a request by email. We will send you a withdrawal confirmation to the email address you provided when registering.

3.3 Once you have exercised your right to withdraw, we will refund the amount you have paid to us within 5 (five) to 10 (ten) days of receiving your withdrawal request. The refund will be credited to the card you used to pay for the service. However, this right to reimbursement is conditioned by the fact that you have not used our service. If you have used our service, no refund will be made for the current month, and your right of withdrawal will be considered as a request for termination and will take effect at the end of the month concerned.

3.4 The right of withdrawal stipulated in article 3 does not apply if you are resident in Switzerland, in which case any request to this effect will be treated as a request for termination without the right to reimbursement.

4. OPERATION OF THE SERVICE

4.1 Once your contract has been concluded, you will receive, by email, immediate access to our online space for 24 hours.

4.2 Once the subscription has been taken out, you will have access to our online space as long as your subscription remains active.

4.3 You are prohibited from:

• Share your member space;
• Sell, copy, rent, lend, distribute, transfer or sublicense any or part of the content appearing on the Site, Our Service, or use Our Service to professional purposes;
• Attempt to gain unauthorized access to Our systems or those of Our subcontractors or Engage in any activity that may disrupt, diminish the quality or interfere with the performance or functionality of the Site and Our Service;
• Use the Site for abusive purposes by deliberately introducing a virus or any other malicious program;
• Use our Service for spamming purposes;
• Disparage Our activities or engage in any behavior that could lead to damage to Our reputation, whether through Our Service or outside (by example on social networks).

5. TERMINATION

5.1 Termination at your initiative. You can unsubscribe and terminate your contract at any time simply by clicking on the "Unsubscribe" link at the bottom of the site page. Your unsubscription will then take place either at the end of the Trial Period, or at the end of the current month in which your unsubscription request was made. In this case, your account will be deactivated and access to our Service will be terminated. Unless Article 3.3 applies, no refunds will be made.

5.2 Termination at our initiative. We are also entitled to terminate Your contract for the end of a month, in which case We will inform You by sending an email to the address You gave Us when You registered. In the event of breach of these Conditions, in particular but not only of article 4.3, We reserve the right to suspend Your Account for the time necessary for the verifications which may have to be carried out and, if necessary, to terminate Your Contract with immediate effect; whether it is a suspension or termination, You will be informed by prior notice given to the same email address.

5.3 Termination under this article does not entitle you to any refund, except in the case where this termination amounts to the exercise of a right of withdrawal on your part within the meaning of articles 3.1 and 3.3.

6. INTELLECTUAL PROPERTY

6.1 We own all intellectual property rights in our site and its content, including associated know-how.

6.2 By signing the contract, we grant you the non-exclusive, non-transferable right to access and use our services.

7. LIABILITY AND WARRANTY

7.1 We are not responsible for any issues that may arise under our contract together, to the extent permitted by law.

7.2 Notwithstanding point 7.1, we endeavor to ensure that the Service is available 24 hours a day, 7 days a week. However, we cannot be held responsible if the Service is unavailable due to bugs, technical constraints or maintenance operations. These issues will not qualify for a refund.

7.3 Our Site may contain links to other sites that we do not operate. Therefore, we are not responsible for the performance or content of these sites.

8. MISCELLANEOUS

8.1 FORCE MAJOR. Both parties agree that if the performance of the contract becomes impossible due to an event of force majeure (an event that is unforeseeable and beyond our control), neither party can be held responsible for the non-performance or delays in the performance of the contract. Contract obligations, including payments, will be suspended while the Force Majeure Event lasts, but any payments made for the current month will be retained. However, each party has the right to terminate the contract as mentioned in article 5.

8.2 NULLITY. If any provision of these Terms is held to be invalid, this will not affect the validity of the other provisions. The invalid provision will be replaced and interpreted in such a way as to ensure its validity, in the spirit of the initial provision.

8.3 COMMUNICATION. Any communication to be addressed to us will be:

• By email at: [email protected]