Privacy policy

BuyFollow (“We”) takes your privacy very seriously. We undertake to manage your personal data ("Data") in a transparent manner, in accordance with the laws and regulations in force, and to guarantee their confidentiality and security.

Our privacy policy applies to Data that we obtain about you as a person through our website https://buyfollow.eu (“Site”). Use of our Site implies your agreement with this privacy policy and the processing of Data described below. If you do not agree with this policy, please do not use our Site.

This version was updated on 07/09/2023. Changes may be made from time to time, you will then be informed by e-mail. Any use of the Site after having been informed of these modifications means that you accept these modifications.

1. What is personal data?

Personal data is any information that identifies a person. This information can identify you directly (such as your full name, your e-mail address) or indirectly by cross-referencing various information concerning you (for example, the IP address of your computer, your credit card or telephone number).

2. What type of data about you are we likely to collect and to treat?

We may collect the following Data when you use our Site:

  • Data that you voluntarily provide to us by registering and using our Site:
    • The use of our services requires your registration on our Site and, as such, the collection of the following Data:
      • Your email address
      • Your first name
      • Your name
      • Your address
      • Your city
      • Your country
    • Exchanges may occur between us, in which you may provide us with other Data via our contact page or otherwise. In this case, the collection and subsequent processing is on your own initiative, and therefore with your consent.
  • The Data that we collect automatically as a result of your navigation on the Site. This Data, with the exception of your IP address, does not contain personal data in the sense defined above, and includes:
    • Device Information: For example, your device model, operating system version, or unique device identifier.
    • Log information: information collected automatically when you browse our Site, including your IP address and information about your device and events (such as crashes, system activity, browser type, browser language, and the date and time of your browsing).
    • Cookies and similar technologies: used to collect and store information when you visit our Website, for example to identify your browser or device.

To learn more about these automatic information collection techniques, please see our Cookies Policy.

3. Why do we process your Data?

  • Data that you provide to us yourself by registering and using our site :
    • These Data are processed in particular for the following purposes:
    • answer your questions when you contact us directly;
    • provide you with information about our products and services.
    • You can withdraw your consent to the processing of your Data for these purposes at any time by sending an e-mail to: [email protected]. However, any request of this type will be treated as a request to unsubscribe and terminate the contract that binds us, and will take effect at the end of the current month.
  • The Data that we collect automatically as a result of your browsing on the Site may be processed for the following purposes:
    • These data may be processed for the following purposes:
    • improve the use and functionality of the Site;
    • understand what services and products are of interest to you;
    • adapt and develop new products and services;
    • Correct the mistakes ;
    • identify users who commit illegal acts or violate our rights.

4. Who receives your personal information?

We may share some of your personal information with:

  • The service providers and processors we use to ensure the proper functioning of our site, including our hosting provider and our payment service provider.
  • In this context, we use Heroku (AWS) for hosting and Stripe for payment processing. Stripe exclusively holds your credit card number, BuyFollow never has access to it. For more information on how these companies process your data, we recommend that you consult the dedicated page.
  • These vendors may need to access and/or process your information on our behalf. In accordance with applicable law, we take all commercially reasonable steps to require that these third parties adequately protect your information and only process it in accordance with our instructions.
  • Any third party to whom we are compelled to disclose your information due to a court order or government directive.
  • Any entity that could respond to an emergency requiring such disclosure.
  • In addition, BuyFollow may also have to disclose your information to comply with its legal obligations, following an order from a judicial or administrative authority, or in the context of legal proceedings.

Your information will never be sold to third parties for marketing or promotional purposes.

5. Where is your information stored?

We take steps to ensure that the information collected is treated in accordance with this policy and applicable law.

Your information is hosted by Heroku (AWS), whose servers are located in Europe. However, your information may sometimes be processed outside Switzerland or France, particularly if the mobile phone numbers you wish to locate are located abroad. In this case, this transfer of information is done with your consent.

6. How do we protect your data?

We are committed to ensuring the security of your data.

To do this, we use different technologies and security measures to protect your information against unauthorized access, use, modification or disclosure, depending on the type of information concerned.

In addition, we strive to contractually ensure that the service providers mentioned above treat your information securely to ensure its confidentiality and integrity.

However, it is impossible to guarantee absolute security of information exchanged on the Internet. Any data you transmit to us is at your own risk.

7. How long do we keep your data?

We keep your information for as long as you have a personal account. Once you opt out, we may retain your information if required by law or until the expiration of any contractual claim relating to your account.

8. Use of cookies

During your first visit to our site, a message appears at the bottom of the screen concerning the use of cookies. A cookie is then saved on your device so that your browser knows that you have seen this message and does not display it again on your next visit.

By browsing our site, you can accept or refuse the use of cookies for statistical purposes. These cookies are used to evaluate the use of our site by users, in order to continuously improve its ergonomics and the relevance of the content offered.

By accepting cookies, the servers automatically record general information about your browsing. The statistical analysis of this information allows the continuous improvement of the site. It is performed by Google Analytics.

The data collected is the IP address, the geographical origin, the date of the visit, its duration, the pages consulted and their sequence, as well as the pages shared on social networks. They are anonymized and we do not share them with other organizations for commercial purposes, nor transmit them to other sites.

You can indicate that you agree with the use of cookies by selecting the "Yes, I accept" option offered to you or simply by continuing to browse our site. You can refuse the use of cookies by selecting the "No, I refuse" option. In this case, you may not be able to use our site.

All cookies used on our site have a lifespan of 90 days, after which they are automatically deleted. You can delete cookies at any time before this date by selecting the "delete/delete cookies" option in the management settings of your browser. On your next visit, you will again be offered to accept or refuse the use of cookies.

9. Social networks and other websites

We are likely to be present on various social networks such as Facebook, Twitter, Pinterest, Instagram, LinkedIn, Youtube, etc. Before visiting our page on these different networks, you should read and understand the tools provided by these platforms which allow you to define how you wish to share your information on these networks.

The privacy policies of the relevant platforms apply in this case, and we encourage you to read their privacy policies, terms of use and any other information relating to how your information is handled on these platforms.

Our site may also contain links to other websites and social media, including through social media feeds. If you follow these links, you will leave our website. Access to these sites and their use are your responsibility. BuyFollow has no influence on the content and form of the sites to which these links point.

10. What are your rights regarding your data?

You have the right (i) to request access to your information to know the categories of information we process about you, the purposes for which we process it, how we share it and how long we retain it. In addition, you have the right (ii) to request the rectification of your information if you believe that it is inaccurate or incomplete, (iii) to request the deletion of your information, under certain conditions, (iv) to object to its processing for specific reasons and (v) to request the limitation of the processing of your information, under certain conditions.

To exercise one or more of these rights, please contact us at [email protected]. You can also lodge a complaint with the data protection supervisory authority in your country if you believe that the processing of your information does not comply with applicable legislation.

11. Support

For any questions in relation to this policy, you can contact: [email protected].